Post Office and Yoti lead the way in accessible identity checks

profile picture Rachael Trotman 3 min read
An image with the Yoti and Post Office logos at the top. Underneath these, the text reads "150,000 Digital ID checks per month". Below this the text says "DBS, Right to work, Right to Rent"

It’s been 18 months since Post Office and Yoti became the first Identity Service Provider (IDSP) to be certified under the Digital Identity and Attributes Trust Framework, to complete online right to work, right to rent and DBS (Disclosure and Barring Service) checks.

Each year over 7 million DBS checks are completed, alongside a further estimated 10 million right to work and 3 million right to rent checks.

Whilst many businesses are still performing these checks in person, the UK government regulatory changes to allow these to be done online have been a huge success. There are now 44 IDSPs certified to deliver these identity checks. It represents a significant shift in policy toward digital identity as a valid and popular form of proof of identity.

A compilation of 6 logos. In order, they are of the following organisations: PeopleCheck, uCheck, First Advantage, Sterling, Atlantic Data and Hire Right

Post Office and Yoti are very proud to be the largest provider of this new service, completing over 150,000 digital identity checks each month for our screening partners and the thousands of businesses that use the services, including Tesco, Boots and Specsavers. We’ve invested in the service, worked hard to meet the needs of businesses, and we’re getting great feedback from our customers.

A quote from David Hancock at Boots the pharmacists saying "We are incredibly impressed with the Yoti services. The speed and accuracy on how we are able to complete both RTW and DBS verification is impressive and the level of support we have received has been second to none."

There is also strong demand for our reusable Digital ID. One of our biggest clients sees that, when given the choice, 50% of individuals choose to create a Yoti ID or Post Office EasyID, instead of doing a one-off identity check. This means individuals who choose to use a Digital ID can complete any future DBS, right to work or right to rent ID check in just a few seconds.

It’s quite likely that in 2-3 years time, over half of these certified ~20m identity checks will be completed online. And millions of people will use their government-certified reusable Digital ID to complete identity checks quickly and securely.

Post Office and Yoti are also the only provider of in-branch identity checks for DBS, processing thousands of checks each week. One of our largest clients sends around 18% of their candidates to a Post Office branch to complete their DBS identity checks. The rest are completing online or with our Digital ID apps.

With 97% of UK citizens living within 10 miles of a Post Office branch offering this service, businesses have a unique way to offer more accessible and inclusive identity checks to their customers.

To find out more about our right to work, right to rent and DBS checks, please get in touch.

Keep reading

Seven things you need to know about our Digital IDs

A Digital ID gives you an easier, smarter and safer way to prove your age or identity using your phone. Here’s seven facts about our Digital ID apps (Yoti ID, Post Office EasyID and Lloyds Bank Smart ID) to help you get the most out of your Digital ID.    1. Our Digital IDs are approved for proof of age  We’ve all been there: you’re heading on a night out with friends or would like to watch a 15+ film at the cinema. But you’ve forgotten your ID. Frustrating right?  With our Digital ID apps, you can prove your age

6 min read
An image of Robin with accompanying text that reads "Thoughts from our CEO, Robin Tombs, June 2024".

Thoughts from our CEO

In this blog series, our CEO Robin Tombs will be sharing his experience, whilst focusing on major themes, news and issues in the world of identity verification and age assurance. There’s been a lot about facial age estimation this month, with Robin talking about its use by Meta in Australia as well as our facial age estimation demo site. He also chats about Yoti’s NIST assessment and how Digital IDs can be used to combat fraud.   Meta introduces facial age estimation in Australia We’re delighted Meta is rolling out Yoti’s facial age estimation on Facebook, starting in Australia.

6 min read
An image of Dr. Sindhu Joseph, who is smiling at the camera. The accompanying text says "Meet the Guardians: Dr. Sindhu Joseph".

Meet the Guardians: Dr. Sindhu Joseph

At Yoti, our Guardian Council helps us to navigate the complex world of identity. They are an independent board of advisors who act as a moral sounding board for the company. We’ve had a chat with our newest Guardian, Dr. Sindhu Joseph, to find out more about why she chose to be part of Yoti’s Guardian Council.   1) Why did you decide to join Yoti’s Guardian Council? When Yoti reached out to me to join the Guardian Council, I was fascinated by the company’s vision and what Yoti is trying to achieve, particularly from a company-building perspective. Today,

5 min read