Verified customers without the hassle
Fast and simple verification for your customers. Compliance made easy for you.
About identity verification
Get genuine customers through faster
No matter your company’s size, we’re here to make verifying customers more accessible for you. Our customisable identity verification tools give you the flexibility you need to deliver the perfect balance of speed and fraud prevention at exactly the right time.
Genuine customers will fly through your automated checks and our 200+ strong team of verification experts can help you with those trickier submissions.
How it looks for your customers
Our simple UI makes identification verification a seamless process for your customers. Whether you’re after our core identity verification or additional checks for enhanced security, these can all be added to the same user flow.
Any additional checks happen in the background to make sure the user journey is as frictionless as possible for your customers.
Core verification process
How we verify your customers
Our core identity verification process is flexible to suit your requirements. Our automated processes keep verification speedy for your customers, supported by an expert team of document checkers and super recognisers to make sure no fraudsters can pass your checks.
Accurate data extraction
Extract data from thousands of ID documents from 200+ countries using Optical Character Recognition (OCR), cross-matched between multiple providers for higher assurance.
Document authenticity check
Be sure it’s a genuine document with advanced AI-driven authenticity checks.
Make sure it’s a real person in front of the camera with a combination of NIST-Level 2 anti-spoofing liveness technologies.
Biometric face match
Match the image of the user’s face to their ID document photo with cutting-edge biometric face match technology.
Enhance your identity verification
For more robust customer verification, these additional checks can be completed by your customer in the same verification flow.
AML watchlist screening
For high-risk use cases, we can check a customer’s information against a global database of sanctions and watch lists, Politically Exposed People (PEPs) and adverse media.
Stay compliant and protect your business from fraud
Don’t let outdated systems hold your institution back. Screen extracted customer information against award-winning AML data during the onboarding process.
We connect to thousands of global sanctions and watchlists, PEPs and adverse media in real-time, allowing you to detect risk and react quickly.
Why not automate the ongoing monitoring process too? Get alerts to changes in risk status in real-time and make sure your compliance team don’t miss a thing.
Strike your perfect balance of fraud prevention and speed
There’s no one-size-fits-all when it comes to customer verification. It all comes down to the markets you operate in and who you serve. We help you tailor your optimum balance of automation and human experts, so you can handle spikes in volume and documents from anywhere in the world.
For our biggest international clients, we process over 1,000 documents from 200 countries, with 100% document process rate and 90% approval rate.
Choose the implementation that suits your business
We’ve partnered with Post Office in a unique union that brings together a world-leading suite of online and in-person identity verification solutions to the UK market.
Take advantage of Post Office’s branch network and give your customers a convenient way to prove their identity in person, powered by our verification technology.