Yoti Icon

Yoti

Explore cards - What are Yoti cards and how do we use them in the Digital ID app?

Explore cards - What are Yoti cards and how do we use them in the Digital ID app?

Making Yoti relevant and useful whilst preserving privacy We want to make sure that the Yoti app is useful to our whole community. We built Explore – a place where you can discover where you can use your digital ID. We also have some special offers for community members. This will look exactly the same in the Post Office EasyID app. Country-specific content In your digital ID app, you will only see content that is relevant to your country. This means that we only show you partners that you can use your digital ID with or offers that are available in your country. The app knows which country you are in by using your phone number’s country code. We do not use geolocation information to do this. This may mean that when you travel to a different country, you will still see offers only relevant to your phone number’s country code.   Keeping children safe Some of the organisations that accept our digital ID apps require their users or customers to be over a certain age. For example, buying alcohol from an online store or using an age-restricted social media provider. To ensure we adhere to the UK Childrens’ Code and similar Childrens’ Codes that are evolving in other countries, all users will only see content that promotes age-restricted products once your digital ID app knows you are the appropriate age.   Your app will only recognise you’re the appropriate age if you have uploaded your ID. The app will automatically be updated to show you appropriate content. This information about your age is not seen by anyone at Yoti because we cannot access your personal data.     Our Privacy first approach means you will see content that may not seem relevant to you. Other than country-specific and age-related content, we will not (and cannot) show you content that is specifically appropriate for you. This is because we have no access to your online browsing history, and we do not record how you as an individual use the app.  We do not ‘learn’ from your behaviours. When you click on an Explore card, we do not track your onward journey. We do not and will not send or sell any of your personal data to the next site that you visit unless you expressly consent via your app to share the data. You always have to consent to sharing information with other companies if you choose to visit their site. This means that using your digital ID app is much more like going to your local shopping mall than typical online shopping.   We think this is a better, more private way to shop. You make all the decisions. No one is trying to nudge you towards buying something. You are simply able to browse anonymously without anyone knowing what things interest you.    Making content more relevant in the future As we get more partners and offers into the app, we will try to make the offers more relevant to you. But we will still never profile you. To start with, you will be able to filter by category. So, if you just want to see what special offers are available, you will be able to go straight there. If you just want to get some advice on how to stay safe online, the information will be there. As we develop further we will let you tell us what information you’d like to see.  And to reiterate, if you never want to see offers and simply want to read the latest news about Yoti, we will let you tell us what you want to see. If you then change your mind, you can always reset to see everything once again. In the meantime, please do use the Feedback area of the app to tell us more about the type of content you would find useful.   Yoti sometimes makes money from partners and offers in the app We think it is important to be up front about the way businesses make money. Yoti makes money by charging businesses who need to verify your identity. Some of our partners also choose to feature their products within the Yoti app.  We charge some of those businesses a small marketing fee, usually a percentage of the money you pay them.  We always do our due diligence on partners promoted within our app to make sure they are legitimate businesses. However, it is important to clarify we are not a price comparison app. This means we cannot guarantee we will be showing you the lowest price for a product. We will, however, do our best to ensure it is a good deal for the community. By working with our business partners in this way we’re able to keep our app free for individuals like you. We have new businesses signing up every week to use Yoti. So make sure you check your Yoti app regularly to learn more about what we’re up to and see how you can make the most of your digital ID.

Protect yourself and your pets with Post Office EasyID and Yoti peer-to-peer checks

Protect yourself and your pets with Post Office EasyID and Yoti peer-to-peer checks

Scammers delight with fake online profiles Identity-related fraud is accelerating in the real world and particularly online, where it’s easy to hide and act behind a fake profile unchecked. Despite calls from victims and campaigners, most platforms don’t want to add friction into their user journeys in fear that people will migrate to another site.  Fraud comes in a number of shapes and sizes, and the consequences can be physically, financially, and emotionally damaging. Whether someone is trying to sell stolen goods, committing romance scams, catfishing, or advertising property rentals that don’t exist, there are a whole host of fraud-related crimes and identity is often at the centre of it. The problem continues to grow. But, you can complete your own checks with Yoti and Post Office EasyID.   Catch a catfish with peer-to-peer checks There is a solution if your platform of choice doesn’t ask people to prove that they are who they say they are. Anyone with the Yoti or EasyID app can swap their verified details with another person and be confident about who they are dealing with. It’s free and can be done in seconds. We created peer-to-peer checks to provide a versatile solution to build trust, transparency and improve online and face-to-face safety, one that you control.   From people to pets, everyone is impacted We recently met Johnathan and Piotr from Creslow Corgis, who are 5 Star Licensed, Kennel Club Assured Breeders of Welsh Pembroke Corgis, wanted to protect themselves, their customers and their furry family members from the rising threat of dog-related crime.  An estimated 2,000 dogs are reported as stolen each year in England and Wales. So, if you’re looking to buy a pet, how can you be sure that the breeders are legitimate and aren’t operating an illegal dog breeding business?  Johnathan, Creslow Corgis: “The health, wellbeing, welfare and security of our dogs and pups is always our top priority. Demand for pups is soaring. And everyone wants their own Instagram star. This isn’t a good thing for the industry. Fraud and theft are increasing with rogue breeders, and puppy thefts from homes. People literally walking in and taking puppies from their families, days or even weeks old. It’s really quite scary when you think about it.” Well, that’s why Johnathan and Piotr use peer-to-peer checks. First of all, they can be sure that the customers are who they say they are and give the corgis a loving forever home. But also, customers can put their trust in the breeders, all the same, knowing that they haven’t lied about their identity. Johnathan, Creslow Corgis: “Over the years we’ve had to adapt our vetting process to improve security and protection. We need to be as confident as we can that the people we’re letting into our home are the right people. In a nutshell, for breeders and buyers alike, we all need to know who we’re dealing with. We needed to find a trusted, secure solution. It had to be affordable for small businesses like us.” The digital ID app is free, reusable, and privacy-preserving. So, if you request that someone share their details with you and they refuse, you might be better off taking your business elsewhere. Johnathan, Creslow Corgis: “We discovered Post Office EasyID and for us it’s the perfect solution. It gives us the assurance that people are who they say they are, whether you’re selling or buying a puppy or whether you’re putting your dog in daycare. So for us it’s a win, for our customers a win, and for our dogs and puppies it’s really a win.” EasyID - Swap verified details with buyers or sellers in seconds from Yoti Bill Lambert, spokesperson for The Kennel Club said “When buying a puppy, we always urge potential owners to conduct thorough research, and this includes making sure the breeder is a responsible and reputable source for buying their puppy from. Likewise, the breeder should be carrying out similar steps to find out as much about the purchaser that they can, so they have peace of mind that the buyer is genuine and that the pups are going to a permanent, loving home. Not only does this approach help to ensure that the puppy is well-bred, happy and healthy, but also minimises the risks of encountering scams and heartbreak.”   Sounds too good to be true?  Whether it’s buying and selling or dating and meeting, a peer-to-peer swap can save you emotional and financial pain and wasted time. It gives you the option to swap only the necessary information, so you don’t need to share more than you are comfortable with – unlike sending a copy of your ID, which could open you up to more fraud risks.    Perfect for small businesses For a small business user, it’s the perfect way to gain and earn trust with customers. Paperwork free and cost-effective, you will save time on administrative processes in a way that is GDPR-aligned. What’s more, the tool comes from the Post Office brand that people across the UK widely trust.   How it works Open the EasyID app. Tap Share and select the details you’d like to swap or share, like your photo or full name. Choose how to swap your details (via text, email or face to face). Once the other person has approved your request to swap details, you’ll get the exact same details from them.   Do you know anyone affected by a scam that could have been prevented with our peer-to-peer checks? We’d love to hear from you to help fight fraud together.

Big first steps for Post Office EasyID and Yoti creating the UK’s trusted identity network

Big first steps for Post Office EasyID and Yoti creating the UK’s trusted identity network

It’s only been a month or so since the Post Office EasyID joined the Yoti ID app here in the UK and we’re delighted to share the progress we’ve made on our mission to build the UK’s trusted identity network.  Over 85,000 people downloaded the Yoti or EasyID app to join our UK network in September alone, a positive indicator that many people want to take control of their data and protect their privacy with a safer way to prove who they are. Together we make it easier and safer for people to prove their identity and help businesses know who they’re dealing with. On average, you’re never more than a mile from a Post Office and you can now share your Yoti or EasyID in 10,500 branches across the country for collecting mail or buying a lottery ticket. Watch this space for more great ways to use your digital ID in your local Post Office branch. We’ve also added over 20,000 convenience stores to the list of places that accept Yoti and now EasyID, which means there are over 31,000 UK high street locations to share your digital ID and this number continues to grow.  We are excited to be starting our supermarket self checkout age verification trials and to see many more businesses joining the network over the coming weeks and months. If you haven’t already, it’s time to join the digital identity revolution! 

Introducing the Post Office PASS card: the affordable way to prove your age

Introducing the Post Office PASS card: the affordable way to prove your age

People need cheaper, safer ways to prove who they are. Shockingly, 93 per cent of 16-34-year-olds take their important ID documents out with them every day, with only a minority keeping them safe and sound at home. It’s not convenient or safe to carry your passport or driving licence every day just to prove your age, so why do they do it?  Well, it’s because they often need to prove their age to do everyday tasks, like buying an energy drink or going to the cinema. With that comes a greater risk of damaged, lost or stolen ID documents.  Furthermore, over 11 million people in the UK don’t have a passport or driving licence, and the cost of getting one certainly can act as a deterrent, especially if they have no intent to travel overseas or drive.  Everyone needs simpler, cheaper ways to prove their age, which is why Yoti launched the Yoti CitizenCard back in 2018 and now we are pleased to announce that our partners at Post Office are launching the new Post Office PASS card.   Stop risking your important ID just to prove your age In the UK, over 1 million driving licences and 400,000 passports are lost, damaged or stolen each year. It’s much safer to leave these important documents at home, whether that’s to make sure you’re not paying £100 for an emergency passport for your holiday to Spain or not having your driving licence to hand when you need to hire a car. There is also the risk that because there is more personal information presented on your passport or driving licence that fraudsters could use your details to compromise your identity.   What are PASS cards? Passports are for travelling, and driving licences are for driving. PASS cards are for proving your age. It currently costs £34 to get a provisional driving licence and £75.50 for a passport. The Post Office PASS card and Yoti CitzenCards cost just £15. PASS cards are official UK proof of age cards that display your photo, name and date of birth. You can use them to prove how old you are to most UK retailers, businesses and government-run institutions. The Yoti CitizenCard and Post Office PASS card are issued by CitizenCard and are government-approved proof of age cards that display a Home Office-endorsed PASS (Proof of Age Standards Scheme) hologram and UV mark. That’s how you know they are genuine. Both the Yoti CitizenCard and Post Office PASS card also have a QR code on the back that you can scan to further verify the card’s authenticity. At just £15, we believe that the Post Office PASS card and Yoti CitizenCard are affordable and accessible ways for people in the UK to prove their age and identity.    Why should you get a PASS card?  Suppose you are looking for a cheaper alternative to prove your age or simply don’t want the pressure and risk of taking your important documents out with you, a PASS card is a great option for you.   Affordable: At £15, a PASS card costs less than other forms of physical photo ID and isn’t too expensive to renew if you lose it – it’s only £12 for a renewal.  Fast: You can get your PASS card within 3 weeks. You can also choose the fast-track delivery option to receive it 1-2 days after verification.  Private: You don’t need to show all your details when proving your age to businesses. PASS cards contain less sensitive data than a driving licence or passport with just your name, photo and DOB.  Recognised: The National Proof Of Age Standards Scheme (PASS) scheme is endorsed by the Home Office, Scottish Government, National Police Chiefs’ Council (NPCC) and the Security Industry Authority (SIA).   You can use your PASS card to prove your age when: Going to nightclubs, bars and pubs and festivals Starting a new job to prove who you are Accessing housing services or claiming benefits Playing the lottery or buying scratchcards Renting a new home Visiting prisons Purchasing videos (DVDs or Blu-Ray discs) and computer games Applying for a UK driving licence Travelling on domestic flights within the Common Travel Area (England, Scotland, Wales, Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man). Making any other age-restricted entry or purchase, such as buying energy drinks, alcohol or cigarettes, access to 15 & 18 movies in the cinema   Double your options with EasyID and Yoti You’re hardly ever without your phone. Once you have your PASS card, you can add it to your Post Office EasyID or Yoti app to prove your identity both online and in person. Just scan the front of your PASS card into your EasyID or Yoti app to create a reusable digital ID on your phone. The next time you need to quickly show your ID to buy a lottery ticket, pick up a parcel or apply for a job, you can use the app to share the information you need in person or online. If you haven’t already, download the Post Office EasyID or Yoti app from your app store. Find out here how you can easily create your digital ID.   Get a PASS card for a simpler way to prove your identity Everyone should be able to prove their age when they need to. Whether you’re a parent worrying about your child taking their passport to the cinema, someone who doesn’t want to lose their ID when popping to the shops, or you’re simply looking for a more affordable way to prove who you are, a PASS card is an invaluable card to have in your wallet or purse. If you’d like to read more about the Post Office PASS card and find out how to apply please visit https://www.postoffice.co.uk/identity/pass-card 

Launching Post Office EasyID: a smarter way to prove who you are in store and online

Launching Post Office EasyID: a smarter way to prove who you are in store and online

We are delighted to announce the launch of the new Post Office EasyID app. As the name suggests, it’s your ID made easy and puts your valuable personal data on your phone and under your control. It’s free, smarter than your regular ID and lets you conveniently prove your identity in person and online, with just a tap or scan of a QR code.  Following in the footsteps of digital money, we believe it’s time for Digital ID to shine and become your next phone essential. Particularly in the era where services continue to migrate online and contactless following the coronavirus pandemic. This digital transformation calls for a smarter, safer and easier way to prove who you are. That’s why Yoti and Post Office are working together to deliver EasyID.   What makes EasyID, easy? Long gone are the days of needing your passport or driving license just to buy a lottery ticket or pick up a parcel. EasyID lets you prove who you are on your phone, so you can leave your important documents safe at home. What makes it easier than using your physical ID documents? Fast: Your EasyID is a smarter ID that can be shown quickly and easily to staff in-store or with businesses online. Convenient: You no longer have to search for ID documents to do tasks that should be simple, like collecting a parcel. All of your identity details are now all in one place on your phone. Reusable: Once you have created your EasyID account and verified your identity, you can use it to prove who you are to all participating businesses. Safe: All of the details added to your digital ID are encrypted to securely store your data on your phone. Only you have the key to unlock your encrypted details, protecting you against identity fraud. Data-minimised: Share less data with businesses and only show what’s important. For example, show just your age to purchase age-restricted goods or just your full name to collect a parcel.    EasyID is accepted at over 25,000 locations across the UK Whether you’re one of the millions of people collecting a parcel from one of the 10,500 Post Office branches or buying lottery tickets from your local convenience store, you can use your EasyID. In fact, over 90% of the UK population live within a mile of a place where you can use your EasyID. Simply lookout for the EasyID or Yoti stickers in Post Offices, Payzone locations and many other convenience stores. Wherever the Yoti ID app is already accepted, you’ll be able to use EasyID – with many digital-first businesses including dating sites, estate agencies and social networks on the growing list. For the full list of participating sites and locations, click here.   It’s simple: set up your EasyID in minutes Add your phone number and create a 5 digit PIN to secure your account Use your phone camera to take a selfie so we can verify you Scan a government-issued ID to add your personal details to your EasyID   Building the UKs trusted identity network Yoti and Post Office partnered earlier this year to drive digital transformation in the UK. EasyID is the first of many products and services we’ll introduce that use the latest technology to help individuals, Postmasters and businesses unite against identity fraud – online and in person. EasyID is built on our shared principles of data minimisation and privacy to help businesses and individuals connect more securely, with added confidence that people are genuine. This builds trust and makes it more efficient to get things done. Everyone wins. It takes just hours for businesses to integrate into our secure identity network, bringing instant access to the millions of people that share our belief in digital identities. Whether you’re a small local or national scale business, we have the right solutions for you. Yoti and Post Office gives you access to the only identity network that covers the whole UK, online and in person with 11,500 branches.   Nick Read, Chief Executive at the Post Office, said:  “Our free-to-use Post Office EasyID app is all about making life a little bit easier for the millions of people who use our branches to collect their parcels and other mail. Having the app means you don’t need to show a physical copy of your driving licence or passport to prove your identity, meaning a quicker and safer experience in a branch.      “The app allows customers to build their own secure digital identity on their smartphone, enabling them to easily control and prove who they are to whichever business they want to interact with. We see this as an exciting opportunity for customers and postmasters alike and expect the app to become a standard way of verifying ID for many businesses nationwide. “For Postmasters, the app brings a range of particular advantages. As well as making the collection process faster, it will encourage people to choose delivery to Post Offices and help drive footfall. In addition, the app can be used for proof of age in Post Offices and shops, to buy age-restricted items including lottery tickets and medicines.”   Yoti CEO, Robin Tombs, said: “We’re delighted to launch Post Office’s EasyID across the UK and make proving identities safer for consumers and businesses alike. The journey to a world where everyone can be universally recognised is underway – good timing too with rates of fraud on the increase and more of our lives spent connecting with digital services and online.  “Far too many people find it hard – or even impossible – to prove who they are. The lack of correct documentation, fear of fraud, struggles with digital processes, and frustration with the time it might take has held people back from being recognised, running the risk of them being left behind. Technology, however, is an enabler, and the UK, with its culture of digital adoption, has the potential to lead the world on this.  “There are already thousands of businesses accepting our digital identities, and together with the Post Office, we are a step closer to becoming the UK’s trusted identity network, building transparency and trust amongst consumers and making a positive difference to society.” Make the most out of the Yoti digital identity network today. For more information about EasyID, read more here.

Romance fraud: how to tell if your being scammed with Yoti peer-to-peer checks

Romance fraud: how to tell if your being scammed with Yoti peer-to-peer checks

In 2020, there were over 270 million online dating users and 2.89 billion users of social media. People have been seeking virtual social and romantic relationships more than ever before, with dating sites seeing huge increases in platform usage following the enforcement of national lockdowns. But if you have ever made one of these accounts, you’ll know just how easy it is to make a profile using a false identity. This practice has given rise to a phenomenon called romance fraud, which UK Finance reported to have cost its victims a total of £18.5 million. There have since been calls for dating and social media providers to ask their users to add their ID to their profiles. In an effort to protect people from scammers, verifying someone’s identity when creating their account means that users can be assured that they really are talking to who they think they’re talking to.   What is romance fraud? Romance fraud, like catfishing, is the emotional manipulation of an individual, but with one clear difference: it’s illegal. Under the Fraud Act 2006, romance fraud, otherwise known as dating fraud, becomes a crime as soon as the perpetrator asks for money under false pretences. It is thought that the increase in romance fraud in 2020 is a result of ‘lockdown loneliness’. With national lockdowns leaving people starved of human interaction, it is easy to see why many people fall victim to scams that hone in on emotional vulnerability. Whilst best practice is to not send money or personal information to people you do not know or trust, there are steps you can take to avoid falling victim to these crimes.   Do your own checks with Yoti Daters can use the free Yoti app to carry out peer-to-peer identity checks. This allows them to privately share personal details with the people they meet online to verify that they are who they say they are. All information shared with Yoti’s peer-to-peer checks is verified from real ID documents, so you can be rest assured that the details have been checked. For example, you may want to verify the name, age and gender of the person you are speaking to online before you meet up with them for the first time. You can also swap other details, such as a selfie, a mobile phone number and nationality. Simply choose which information you want to share. Read more How to use Yoti peer-to-peer Go to the Yoti app. Tap Share and select the details you’d like to swap or share, like your photo or full name. Choose how to swap your details (via text, email or face to face). Once the other person has approved your request to swap details, you’ll get the exact same details from them. Call for dating sites to do more to protect romance fraud victims Whilst some dating sites are already checking their user’s identities, many do not have systems in place to deter people from making fake accounts. By asking their users to upload an ID document and using a trustworthy identity verification provider, dating and social media providers can rest assured that their users are genuine. For more information on how digital identity can change the way we date and socialise online, get in touch to hear more.