Introducing Fingerprint Login on Yoti

In the latest app update, you can now log in to your Yoti app with your fingerprint. Cyrille, our Head of Mobile, tells us more about this latest feature:

Many people already use their fingerprint to log in to their phone but there’s been strong demand from some of our early users to have the option of logging in to their Yoti app with their fingerprint, rather than a PIN. We really value feedback from our users, so we decided to add this feature to the app. You now have a choice: log in using a PIN or your fingerprint.

It’s my job to ensure we give users the best possible experience without compromising on security. So, with the introduction of this new feature it’s important to point out that if you have someone else’s fingerprint registered to your phone, remember they could also now log in to your Yoti account.

In some situations when a higher level of security is required, the Yoti app may also ask the user to take a live selfie. If someone else had your phone and gained access to your Yoti app, their selfie would fail as it wouldn’t match the one you took when you created your Yoti account, or the photo on your ID document. This level of security helps safeguard your Yoti being used by someone else — for example, if your child had their fingerprint registered to your phone, accessed your Yoti and tried to use it to buy age restricted products, it would fail at the point of purchase as their selfie would not match yours.

By asking for a selfie, it prevents someone else from using your Yoti (even if they have gained access to it). Whilst you may find it annoying to be asked for a selfie from time to time, it’s our priority to protect your data and identity.

If you have any questions about this, please get in touch.


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